Wednesday, September 30, 2015

Reflections Week 4: HIring Staff

I have hired hundreds of people as a hotel manager, and I was interested to see how this module would be presented.  I liked the way they gave candidate resumes and the interview and reference check protocols.  In my supervision and leadership class I have the students review applications and develop interview questions.   I question the need for each small business to develop its own application, though.  There are templates for these everywhere. Also, small businesses can easily make mistakes asking inappropriate questions.  The module did point out that you should check with your local laws to make sure you aren't asking inappropriate questions.  For example, in this module they asked dates of high school and college completion.  This isn't done in private industry in the U.S., because it violates the ADEA (Age Discrimination in Employment Act).  It's pretty easy to figure out someone's age based on the years they attended high school.  The ADEA protects those 40 and up.   Clearly these modules are intended for an international audience.


  1. Hmmm, Jackie, I never even thought about the dates of attendance for high school and university violating the ADEA. That's definitely something to think about.

    It does seem to make good sense to use templates that have been reviewed to make sure inappropriate and downright illegal questions.

  2. I definitely think that templates are the way to start. You can customize it as you see fit but will save time having the majority of the questions already written and verified as legal.